|Take Care of Your Most
Customer knowledge and data is your business' most valuable asset. Without accurate data
you cannot effectively communicate with your customers, grow relationships, and fight
competition and attrition.
With CityTwist Database Maintenance Services you can stop returned mail and bounced
emails, and you can rely on the quality of your data.
|NCOALink®- Change-of-Address Service
The NCOALink® Product is a database owned and updated by the United States
Postal Service®, containing approximately 160 Million permanent
change-of-address (COA) records filed with the USPS® over the last 48 months.
Prior to mailing, companies can have their lists processed against the USPS NCOALink
Database to identify individuals, families, and businesses that have moved and completed
the USPS COA Form.
NCOALink users will save money on postage, printing, and list costs by only
mailing clients and prospects that have a valid USPS deliverable address.
Your NCOALink output will allow you to intelligently decide whether to mail to
a client or prospect.
This intelligence can save mailers up to 15% or more on the cost of their mailings plus
help increase response rates.
1. You identify and eliminate bad addresses or names before you mail.
2. The NCOALink service helps you maintain customer relationships when people
|ECOA - Email Change of Address
For companies that email advertise to their existing customers, their greatest asset is
their email customer database. As customers change their email address, you lose the
ability to effectively communicate with them.
Our ECOA allows you to update your undeliverable (invalid) email addresses with a fresh
new deliverable email address.
- All that is required for ECOA processing is a file containing your undeliverable email
- During the ECOA process, we replace the outdated email address in your file with an
updated email address from the Consumer Email Database.
- As part of the process, we send a "Welcome Back" email to your customers on
your behalf, re-introducing your company and providing your customers an initial
opportunity to decline future communication.
- You are only charged for the updated records that we provide.
Note: ECOA processing utilizes the Consumer Email Database
For more information
please call an EMAIL to ZIP Account Executive at
888-338-8411 ext 117